Withdrawal | UMS Academy

Cancellation Policy: A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial activities nor to their self-employed professional activities.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods. To exercise your right of withdrawal, you must notify us, UMS CONSULTING GMBH & CO. KG, Hanauer Landstr. 291 B, 60314 Frankfurt am Main, +49 (69) 913068 0, contact@ums-gmbh.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached model withdrawal form for this purpose, although this is not required. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal
If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; Under no circumstances will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first. You must return or hand over the goods to us without delay and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to inspect their condition, characteristics, and functionality.

Sample Cancellation Form (If you wish to cancel the contract, please fill out this form and return it.)
– To UMS CONSULTING GMBH & CO. KG, Hanauer Landstr. 291 B, 60314 Frankfurt am Main, +49 (69) 913068 0, contact@ums-gmbh.com:
– I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if submitting on paper)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or Premature Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts
for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs;
for the delivery of goods that are liable to spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the time the contract was concluded, but which cannot be delivered until at least 30 days after the contract was concluded and whose current value depends on market fluctuations over which the business has no control;
for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;
for the delivery of audio or video recordings or computer software in sealed packaging, if the seal has been broken after delivery.

Notice of Right of Withdrawal for Consumers Regarding a Contract for Multiple Items That the Consumer Ordered as Part of a Single Order and That Are Delivered Separately

Cancellation Policy A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor to their self-employed professional activities.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item. To exercise your right of withdrawal, you must notify us, UMS CONSULTING GMBH & CO. KG, Hanauer Landstr. 291 B, 60314 Frankfurt am Main, +49 (69) 913068 0, contact@ums-gmbh.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached sample withdrawal form for this purpose, although its use is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal
If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; Under no circumstances will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first. You must return or hand over the goods to us immediately and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to inspect their condition, characteristics, and functionality.

Sample Withdrawal Form (If you wish to withdraw from the contract, please fill out this form and return it.)
– To UMS CONSULTING GMBH & CO. KG, Hanauer Landstr. 291 B, 60314 Frankfurt am Main, +49 (69) 913068 0, contact@ums-gmbh.com :
– I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if submitting on paper)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or Premature Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts
for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs;
for the delivery of goods that are liable to spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the time the contract was concluded, but which cannot be delivered until at least 30 days after the contract was concluded and whose current value depends on market fluctuations over which the business has no control;
for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been broken after delivery;
for the delivery of goods if, due to their nature, they have become inseparably mixed with other goods after delivery;
for the delivery of audio or video recordings or computer software in sealed packaging, if the seal has been broken after delivery.

Notice of Right of Withdrawal for Consumers Regarding a Contract for the Delivery of Goods in Multiple Installments or Pieces

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you—other than the carrier—took possession of the last partial shipment or the last item. To exercise your right of withdrawal, you must notify us, UMS CONSULTING GMBH & CO. KG, Hanauer Landstr. 291 B, 60314 Frankfurt am Main, +49 (69) 913068 0, contact@ums-gmbh.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached model withdrawal form for this purpose, although this is not required. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal
If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; Under no circumstances will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first. You must return or hand over the goods to us immediately and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

Sample Cancellation Form (If you wish to cancel the contract, please fill out this form and return it.)
– To UMS CONSULTING GMBH & CO. KG, Hanauer Landstr. 291 B, 60314 Frankfurt am Main, +49 (69) 913068 0, contact@ums-gmbh.com:
– I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if submitting a paper notice)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or Premature Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts
for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs;
for the delivery of goods that are liable to spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the time the contract was concluded, but which cannot be delivered until at least 30 days after the contract was concluded and whose current value depends on market fluctuations over which the business has no control;
for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of withdrawal expires early for contracts
for the delivery of sealed goods that cannot be returned for health or hygiene reasons if their seal has been broken after delivery;
for the delivery of goods if, after delivery, they have become inseparably mixed with other goods due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package, if the seal was broken after delivery;

Notice of Right of Withdrawal for Consumers Regarding a Contract for the Regular Delivery of Goods Over a Specified Period of Time

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the first item. To exercise your right of withdrawal, you must notify us, UMS CONSULTING GMBH & CO. KG, Hanauer Landstr. 291 B, 60314 Frankfurt / M., +49 (69) 913068 0, contact@ums-gmbh.com of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, though its use is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal
If you withdraw from this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; Under no circumstances will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first. You must return or hand over the goods to us without delay and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

Exclusion or Premature Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts
for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs;
for the delivery of goods that are liable to spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages whose price was agreed upon at the time the contract was concluded, but which cannot be delivered until at least 30 days after the contract was concluded and whose current value depends on market fluctuations over which the business has no control;
for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;
for the delivery of audio or video recordings or computer software in sealed packaging, if the seal has been broken after delivery.

Cancellation Policy for a Contract for the Delivery of Digital Content, which is not supplied on a tangible medium
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date the contract was concluded. To exercise your right of withdrawal, you must notify us, UMS CONSULTING GMBH & CO. KG, Hanauer Landstr. 291 B, 60314 Frankfurt am Main, +49 (69) 913068 0, contact@ums-gmbh.com, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached model withdrawal form for this purpose, although this is not required. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Sample Cancellation Form (If you wish to cancel the contract, please fill out this form and return it.)
– To UMS CONSULTING GMBH & CO. KG, Hanauer Landstr. 291 B, 60314 Frankfurt am Main, +49 (69) 913068 0, contact@ums-gmbh.com:
– I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if submitting a paper notice)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or Premature Termination of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital content that is not pre-produced and for which the consumer’s individual selection or specification is decisive for its production, or that is clearly tailored to the consumer’s personal needs.
The right of withdrawal expires prematurely if we have not yet begun to perform the contract until after you have given your express consent and, at the same time, confirmed your awareness that you will lose your right of withdrawal upon the commencement of contract performance on our part. Please note that we may make the conclusion of the contract contingent upon the aforementioned consent and confirmation.

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