Developing excellent leaders through a lean leadership program in the logistics industry

Initial Situation

  • A large international full-service logistics provider needed to enable its local leadership teams to deliver their operational targets
  • High employee turnover in the sector required standardization to cope with the complexity of operational processes
  • Each year, 100 managers from within the company had to be trained and equipped for their roles in a dynamic environment
  • The goal was to qualify managers for both their current and future responsibilities and to build international networks for seamless collaboration across all locations

Erfolge

0
Projects successfully completed
0
Local leaders trained
Lean
Leadership introduced

Procedure

  • Work with the responsible executive manager to identify the individual skills relevant for shopfloor management that should be further developed as part of the program to meet business requirements
  • Conduct targeted and standardized training sessions with Gemba Walks on the following topics
    • Identify customer needs
    • Live transformational leadership
    • Acquire lean leadership
  • Train and coach managers in selected lean improvement projects using Leader Standard Work